Frequently Asked Questions
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If you registered for Body By Ciara via either iOS (Apple), Playstore (Android) or Stripe (Web Platform)
You will need to cancel via the direct respective platform, not via /cancel page or app settings
This means Apple users have to cancel via the Apple Store subscription settings.
Android users will need to cancel via their PlayStore subscription settings.
Stripe users will need to log in via community.bodybyciara.com and email email@example.com to confirm.
GoCardless Direct Debit payments - this can be done through your Bank but please also email firstname.lastname@example.org to let us know that's what you have done.
If you haven't followed these instructions we are unable to refund any payments.
If this is unclear, please email email@example.com for support.
This is a social media friendly gym if you don't wish to be filmed please let us know in advance.
Unless you are booked on to one of our Mum & Baby classes unfortunately we can't allow your children in the gym.
There is free parking in Hillfield Park and parts of St. James's Lane and other side roads. There is pay & display in the High Street and also a car park behind the Everyman Cinema.
58a Hillfield Park Mews, Muswell Hill, London N10 3QR
Telephone: 020 8444 5958
All classes are uploaded onto the app and you'll find them under Workouts
Please email us firstname.lastname@example.org and we'll explain what you need to do.
When a live session is on, a red bar should appear at the top. If it doesn't swipe close the app and then re-open it and it should appear
If you joined through the app store or google play you will need to cancel it through that store.
If you joined through our website and want to leave the squad, visit this link to cancel your subscription
Each week’s timetable will specify what equipment you’ll need for each class. We always advise you to have water to hand. Some classes don’t require you to have any equipment, but it’ll be handy to have a couple of dumbbells, one or two kettlebells, a workout mat and a few fitness bands. Check out Ciara’s fitness bands in light, medium and heavy!
This is totally up to you and depends on your fitness and body goals. If you’re just beginning your fitness journey, we’d recommend building up your stamina by starting with 2-4 workouts a week, varying the type and length of the classes you choose, and slowly increasing the number of workouts you do a week.
If you already have a high level of fitness, you’d be suited to doing one or two workouts a day, making sure to include plenty of rest days.
To lose weight: HIIT, boxing, Tabata, cardio, dance, jogging/sprinting, full body burn
To gain muscle: sculpting classes, weights, upper and lower body focus classes, isolated and compound sessions, strength training, abs & core
Post-natal: We always specify classes that are suitable for anyone post-natal. You’ll be able to see this on each week’s timetable.
Listen to your body! If it hurts, don’t do it. Follow the advice of any medical professional and make sure you rest if you need to.
Most classes are suitable during pregnancy. It’s important to listen to your body and stop if you start to feel pain, deep muscle ache or you’re becoming short of breath.
It’s recommended you avoid abs and core exercises and jumping squats/lunges (you can always adapt and do these stationary, still a great workout!).
If you’re in your fourth month of pregnancy or after, please be careful doing any exercises where you’re lying on your back for extended periods of time. This includes yoga and meditation.
If in doubt, please check the NHS website for more info.
We no longer use passwords! - Everyone has a master Order ID attahced to their account. If you can't locate yours, request a reminder via one of the member pages or contact our support team.